Monthly Archives: April 2019

STUDENT EVALUATIONS OF TEACHING

UT Evaluators

Student evaluations of teaching (SET) are standard fare in higher education where there is often relatively little information available to judge what is supposed to be a major part of professors’ work. There are often long end of course surveys students complete, covering everything from whether the content was relevant to the professor’s competence to whether students felt fairly treated. Putting students in a role as observers of what happens in classes isn’t a bad idea, and I’ve written about the Measures of Effective Teaching Project here.

Not everything that is asked of students is clearly in their realm though, such as whether the professor knows his/her stuff, and much more care should be given to asking students to observe what is observable and experienced specifically by them. This matters when the data from these surveys are used to make career decisions about professors. The overall evaluation process for tenure, promotion, merit pay, and continuing appointment involve more components than teaching and indeed scholarship (publishing) is often compensatory and can nullify a poor teaching evaluation. But that’s another post, for another day. For Educational Evaluations in US visit here

A recent study at NC State points to a specific, and serious, problem with student evals of teaching: they are gender biased. One of the basic issues in instrument construction is validity and it would appear student evaluations of teaching aren’t living up to this expectation.

“The ratings that students give instructors are really important, because they’re used to guide higher education decisions related to hiring, promotions and tenure,” says Lillian MacNell, lead author of a paper on the work and a Ph.D. student in sociology at NC State. “And if the results of these evaluations are inherently biased against women, we need to find ways to address that problem.”

Benjamin Schmitt, an assistant professor of history at Northeastern University, who is interested in data visualization has given us what might be the most useful data to see the effects of gender bias. He used Rate My Professor as the data source describing his analysis here, and before you get all uppity about this there is at least some evidence of a reasonably high correlation between ratings on RMP and institutional SETs. Schmitt has created an interactive chart to explore gender, discipline and student ratings. It’s pretty amazing… and eye-opening. I’ve clipped just a few examples when different terms are used to search the data base.

Apparently male professors in psychology might have futures as stand up comedians, all education professors are so caring any of them might be the next Mother Teresa, and all philosophy profs are brilliant but men more so than women. Not all descriptors are gender biased… attractive, for example, leads us to believe education professors are the least attractive (ouch!) while the hotties are female criminal justice and male philosophy profs… but a surprisingly consistent pattern of gender bias against women across disciplines is apparent. Check for Educational Evaluations  in aspnetmenu

Explore this interactive chart and be amazed, even appalled. You’ll find that men are more likely to be seen as a star, knowledgeable or awesome and women are more likely to be seen as bossy, disorganized, annoying and to play favourites, whilst being either nicer or ruder than men. (Wait, is that rudely nice OR nicely rude?)

But then ask if the student ratings have any basis in fact. Are philosophy professors really more brilliant than professors in accounting, business or health sciences? Do women across all disciplines lack a sense of humour? In other words, the problem with these ratings are complex and layered… gender bias, for sure; truth value, disputable.

And yet, faculty committees and higher ed administrations persist in using such flawed data or at least continue to symbolically offer it up as grounds for important personnel decision making.

10 Advantages of Using A Virtual Phone System

Virtual phone services

In recent years, many company owners and managers are opting for a virtual PBX system. These are VOIP (voice over IP) phone systems which operate on the web. It is often referred to as “Cloud” services because these programs are hosted by remote providers – far removed from one’s base of operation.Why are companies opting for this virtual solution?

If you own or run a company, you will more than likely be familiar with a PBX (private branch exchange) phone system. This local phone network allows your workers/employees access to phone calls while sharing a few external company phone lines or numbers. Check for Virtual Phone System in Linkedphone.

In other words, customers calling your company’s phone number can be quickly routed to the proper agents or branches within your company.Obviously, having an efficient PBX phone system is crucial to the operation of any company – big or small. Therefore, choosing and implementing any PBX should be taken seriously because your decision can often determine how successful your company will become in the future.

Perhaps, the over-riding reason has to do with the major benefits using a virtual phone exchange gives any company. These are discussed in some detail below, and if you’re considering a virtual PBX system they are probably worth knowing.

1. Total Integration

Let’s face it; we have become a totally mobile computer obsessed world – one that is completely connected every second of every day. Total integration of your company into this mobile connected world is the only way to proceed. Using a virtual PBX system will fully integrate your company’s operations into this wireless environment and synchronize all your operations with your computer network.

2. Quick Set-up Or Installation

Installation or set-up is almost instant as there are no landlines or hardware to install. The common use of cell phones, mobile tablets/laptops makes setting up a Virtual PBX system quite painless. While many virtual phone providers do supply special VOIP phones your company can use, but depending on the size of your operation, your current smartphones and computers may suffice.

3. Cheaper Costs With One Monthly Payment

Virtual phone systems usually cost less than traditional ones – especially when you consider the expense of installation and ongoing maintenance of a landline system. There is one low monthly payment, and long-distance calls will be cheaper over a VOIP system. For Virtual Phone System  visit jsrr

4. Completely Scalable

A virtual phone system is completely scalable – you can add lines or numbers within seconds. This factor is important if your company is growing quickly and you want to keep costs to a minimum.

5. Location Independence

With a web-based phone service, you and your workers have complete access regardless of where they are located. This location independence means your company is no longer limited to one location. Also, it means customers can reach your company 24/7, 365 days of the year.

6. Flexible

These virtual phone systems are very flexible when it comes to call management. There are many options including voice mail, direct routing or even a virtual secretary if you’re operating on a small budget.

7. Convenience

Again, having a web-based system will offer much more convenience since you and your workers are no longer restricted to one location. Calls can be accessed from anywhere at any time, so this offers great convenience to your workers.

8. Enhance Customer Interaction

Virtual phone systems can offer greater enhanced customer interaction especially if they are set-up properly where a customer is quickly directed to the right service or employee that can solve their problem or issue within minutes.

9. Internet Fax

Most of these virtual phone providers also offer Internet or online fax as an additional feature that can be a major benefit for companies. Online faxing is portable, convenient, flexible and much cheaper than traditional faxing methods.

10. Competitiveness

Competitiveness is a major benefit that should be considered by any company opting for a virtual or cloud solution to their phone network operations. Any owner will have to consider if having a phone system that is mobile, scalable, flexible, convenient, cost-efficient and totally integrated into the web will simply make your company more competitive?

The Best Advantages Of Virtual Business Phone Number

Virtual phone services

A business phone number not only separates your business and personal calls, but when it is powered by the right technology and backed by excellent features, it can take your business to the next level.You made the decision to work from home – whether to spend more time with the kids, avoid the rising costs of child care, or just get away from the long daily commute and office grind – but working from home does not mean you cannot separate personal-communications and work-communications.

For any business, every customer call is important. Yet little attention is paid to maintaining a high quality incoming call management system resulting in considerable damage to brand reputation and incalculable business opportunity losses. Worse, the management has no control or information about: For more info on  Virtual Business Phone Number visit Linkedphone.

No. of calls received

No. of calls missed

Who handled the call

What was spoken during the call

By greeting, routing and tracking all incoming calls received by the business, the Cloud Based Business Telephony Solution provides a simple, cost effective and yet highly efficient way of handling business inquiries.

CLOUD BASED BUSINESS HELPLINE SOLUTION FEATURES

Customers can choose a 10 digit mobile or toll-free number for the business Advertise the same in all business communications and stationary Employees can be grouped into departments and assigned extension numbers and calls routed to the department could be delivered to employees within that department automatically, Check for  Virtual Business Phone Number in stsoft

wherever they may be, on their mobile phones. When lines are busy callers are automatically re-routed to other available numbers. Automatically managing incoming business calls,

Every caller is greeted professionally, tirelessly, 24×7 Not a single call is missed. All caller details are captured in real time 24×7 and business owners and managers can review the same in real time

Who should buy it

Designed to serve the requirements of those modern day technology enabled businesses,

Lot of incoming calls, everyday of the week A mobile workforce that needs to stay connect with the office at all times Where customers require extensive pre sale counseling or support by qualified employees Where customer regularly place repeat order on phone.

These solutions are already deployed across many market verticals including Educational Institution, Online Matrimony, Retail, IT, Real Estate, FMCG sectors.

Advertising campaigns are becoming increasingly expensive and brand managers are asked to monitor campaign performance continually to derive highest value for money spent. In a multi-platform, multi-location campaign it is virtually impossible for brand managers to understand in real time:

Which campaign message or outlet is performing the best? What is the volume of inquires generated and which time of the day? Who handled the incoming inquiries and what transpired during this conversation?

Till now real time campaign ROI measurement was partially possible only in an online campaign. By tracking all incoming calls generated by the campaign, cloud telephony based Campaign Response Management Solution provides a simple and yet highly effective real time solution to businesses.

These solutions will help you to manage your business, away from office also. It provides the most economic way to own a telephony solution for an entire company which earlier a big companies used to dream of.

If you think all the customers calls are important for your business or you are not able to identify where the incoming calls are coming from Cloud Telephony is the one stop solution for streamlining all the call management, tracking through Virtual IVRS and Virtual PBX.